FAQ's
Your Questions Answered
Common Queries
Welcome to Sought Sports’ FAQ page. Here, we address common inquiries to provide clarity and assist you better in navigating our platform.
Sought Sports operates as an inquiry-based platform. To purchase an item, navigate to the desired product and use the provided contact form or information to submit your query. Our team will guide you through the purchasing process.
We offer multiple payment options for your convenience, including credit/debit cards (Visa, Mastercard, American Express), bank wire transfers, Money Gram, and Western Union. Upon inquiry submission, our team will assist you with payment details.
As an inquiry-based platform, direct purchases aren’t facilitated. For inquiries about product exchanges or returns, please contact our support team. We’re dedicated to addressing concerns and ensuring customer satisfaction.
Yes, we cater to customers worldwide. However, shipping policies may vary by location and product. Our team will provide shipping information and any applicable charges upon inquiry submission.
Once an inquiry is submitted, our team maintains communication and keeps you updated on its progress. For specific inquiries regarding order status or information, reach out to our support team for assistance.
Yes, we collaborate with certified institutions and trusted brands, ensuring our products meet high-quality standards. Certifications signify our commitment to excellence in every item offered.
We strive to respond to inquiries promptly. Response times may vary depending on the complexity of the query, but we endeavor to address all inquiries within 24 to 48 hours.
Some products may offer customization options. Contact our team for specific details about customization availability and related services.
Absolutely! Our knowledgeable team is here to provide sizing assistance and product recommendations to ensure the best fit for your needs. Reach out to us with your queries.
For further questions or support, feel free to contact our dedicated customer support team via email at info@soughtsports.com, or use the contact form on our website. We’re here to assist you and ensure a satisfying experience.